Frequently asked questions from A to Z

Your room(s) will be available by 3.00pm on the day of your arrival. On your day of departure, please check out no later than 11.00am.

A deposit of 25 % per family/booking is required and is payable when you receive confirmation of your booking. Please include the reservation number and name.

Please transfer the funds to Acct. No. 514 766 567, Sparkasse Allgäu Bank Code 733 500 00

IBAN-NR.:DE 92 7335 0000 0514 7665 67, BIC: BYLADEM1ALG .

Our house has ample underground parking spaces.

1 parking space per room is Included, Outdoor parking spaces are also free.

You can pay your bill with cash, credit card (Visa, Mastercard) or EC debit card. Please note if you pay by debit card, that many banks will place a hold of €1,000 per day on your account. For further information concerning your limit, please contact your bank.

Pets can be accommodated only in certain rooms! We charge €32.00 per night without food

The resort tax is not included in the above prices and is charged separately per person per day:

from 15.12.–31.03. €2.90 per adult and €1.40 per youth
from 01.04.–14.12. €2.10 per adult and + €0.90 per youth

Resort tax rates from 1.12.2014 apply as follows:

• Born in 2000 and earlier: adult rate
• Born in 2001 –2009: youth rate
• Born in 2010 and later: children (tax-free).
• The birth years in these rules go up by one each year, starting in 1st of Dec. 2015.

Our ski bus shuttle takes you to and picks you up daily at the Iseler ski area.

We recommend the local company: Taxi Schaffler Tel. 08324-2491

Due to the variety of facilities in the hotel (sauna and bathing facilities, spa, kidspool, play area over 1000m² in size) your holiday is not dependent on weather conditions. Our Children’s Club offers good and bad weather variations to every programme offered.

You will find the current daily weather forecast here.